Giving in Australia has experienced exponential growth over the last few years. The latest figures from the Queensland University of Technology show that donations claimed by Australian taxpayers topped the billion dollar mark for the first time ever - with more and more people desiring to give back to the community in some way.
The 'Giving Australia' report on Philanthropy in 2005 identified that not only is there a growing proportion or rate of giving, but also an increase in the generosity of this giving. This holds true for not only the giving of money, but the giving of time and volunteering as well.
During 2005, CPA Australia conducted research that uncovered that 40% of their members were currently involved in some form of volunteer work with a not-for-profit organisation. And this year for the first time the census will include a specific question on volunteering.
In 2004, 6.3 million Australians over the age of 18 years were active volunteers. With approximately 836 million hours being volunteered by adult Australians in 2004, with each volunteer donating on average 132 hours of their time. (Giving Australia, 2005)
Volunteering allows people to have a more 'hands on' approach to giving back to the community and provides the opportunity to have direct involvement in the causes or issues they feel most passionate about. This may be through individual volunteering involvement or through a more organised corporate volunteering program with an employer.
According to Stephen Duns, the CEO for the Centre of Volunteering NSW, there are many benefits for workers wanting to volunteer - not the least being improved 'employability'.
These may include:
- making a difference
- meeting new people
- gaining knowledge and new skills
- expanding a network of associates
- experiencing new challenges
- gaining confidence as your skills get used in a different environment
- good health (research has shown that those involved in altruism of some sort have better health)
There is also evidence to suggest that relatively simple forms of participation, such as volunteering, help build the skills and confidence in people that prepare them to take on more complex forms of civic engagement and collective action. (Perkins, Brown, Taylor 1996).
Whilst most experienced volunteers will tell you that the personal benefits and rewards outweigh any sacrifices - naturally, there may be some frustrations along the way.
Many Not For Profit organisations speak a different language and have a different criteria for success to the commercial world. And getting to understand the community sector is an integral part of the volunteer learning process - and also part of the reward.
There is often a challenge to create a confluence between the needs and expectations of the volunteer and those of the Not For Profit sector, but there are ways to meet this challenge.
Both Not For Profits and volunteers should be clear as to why they are entering into the arrangement and that it is beneficial to both parties. Neither party should agree to a volunteering partnership if it means they will be assuming risks that outweigh the expected benefits.
An understanding of this shared responsibility helps to ensure that Not For Profit organisations are not unduly burdened by their involvement with volunteers, and that the volunteers themselves are protected. (Volunteering Australia, 2006)
Often the potential liabilities of a volunteer and a Not For Profit organisation overlap and there can be considerable confusion about just who is liable if anything goes wrong. In order to minimise the risks involved for all parties it's important to clarify responsibilities and liabilities before you start your volunteer work.
Risk management is part of Volunteering Australia's National Standards for 'Involving Volunteers'. Volunteering Australia says applying systematic risk management processes and practices is part of best practice in volunteer management.
These should include, and are not limited to:
- a clarity of understanding as to where potential liability lies,
- an agreement as to which party accepts liability and in what circumstances, and
- risk minimisation in terms of safety, privacy, equal opportunity, training and supervision.
Just as the 'cookie cutter' approach cannot be applied to corporate volunteering programs neither should it apply to your own individual volunteering experience. It is important before you embark on a volunteering partnership that both parties understand the need to be flexible and open to change. (Volunteering Australia, 2006)
It is also important that the volunteer work that is found - is both appropriate and rewarding. Often volunteers may have unrealistic expectations of the projects they wish to be involved in - so it's important that you take the time and have patience when searching for your volunteering opportunity - just as you would any other paid position.
Before commencing volunteer work, it's a good idea to arrange a time to meet with the Not For Profit and discuss the opportunity in more detail so as to get a better understanding of what is involved. This might include - defining clear objectives, timeframe, mutual obligations, the level of support the group can offer and the deliverables.
There are many avenues whereby volunteering opportunities can be pursued. One of which is through an online 'matching' service - such as Pro Bono Australia's Volunteer Match.
Launched in 2001 the site - www.volunteermatch.com.au - matches skilled professional volunteers with Not For Profit organisations that need their services. Initiating from a relationship with the Institute of Chartered Accountants to feed members with financial skills through to Not For Profit organisations. Since that time the site now has over 1,500 volunteers registered and over 1,800 Not For Profit organisations.
Having recently joined with Professions Australia, the site now has the ability to feed 400,000 skilled professional members through to the Not For Profits and is an important bridge between the Not For Profit and professional sector.
Registration as a volunteer with the site is free - and at any point in time you will find between 300-400 professional volunteering opportunities available. And with hundreds of matches being made each year the site is conservatively estimated to facilitate many hundreds of thousands of dollars worth of Pro Bono services.
Alternatively, if you would prefer to volunteer somewhere that does not require professional skills there are a number of sites which can offer these opportunities - for general positions Go Volunteer - www.govolunteer.com.au - is a great place to start.
Ultimately, volunteering can be an extremely worthwhile and positive experience both professionally and personally - but it is essential that the lines of communication are kept open between volunteer & Not For Profit and a mutual understanding of each other's expectations is reached before the work begins.
If you would like further information regarding volunteering, a list of resources and publications are available via the Volunteering Australia website - www.volunteeringaustralia.com.au .
If you would like further information regarding Pro Bono Australia's Volunteer Match - please visit www.volunteermatch.com.au or call 03 8080 5650.
Author: Georgie Curtis
Pro Bono Australia