This Manual provides details to assist those managing and providing inputs to Profession Australia’s Knowledge Base facility. Knowledge Base includes a database containing records of high quality Internet resources of potential value to professional people. Each record contains metadata about a resource (see Attachment D for more). Metadata (Attachment B) is information in a structured format that describes a resource, e.g. title, creator, subject, web address and publisher.
This Manual is a concise guide to completing the metadata fields of records in Knowledge Base. It includes definitions and guidelines to assist a record creator to complete each field. The guidelines aim to assist a diversity of people create quality, consistent descriptive metadata that will improve the efficiency of searching, making it much easier for professional users of Knowledge Base to find and access specific and relevant resources.
It is important that those creating, editing and deleting records familiarise themselves with the procedures set out in this Manual.
This Manual’s definitions and guidelines are substantially based upon the National Library of Australia’s, Guidelines for the Creation of Content for Resource Discovery Metadata (2002) and the AVEL Metadata Manual (2000).
Knowledge Base is based principally on the Dublin Core Metadata Element Set.
A Knowledge Base record comprises eight compulsory elements and eight non-compulsory elements, as indicated below. The fields associated with these compulsory elements must be completed before a record of a resource can be created in the Knowledge Base database. The fields associated with the non-compulsory elements are not required for the creation of a record, but may be completed if information is readily available.
Record Elements and Associated FieldsEach element in the following table is linked to a definition and guidelines in Attachment A - Guidelines for Completing Knowledge Base Records. The guidelines will assist record creators to complete each field associated with an element in a record.
| Compulsory Elements / Fields | Non-Compulsory Elements / Fields |
This section explains how to create and edit records in, and delete records from, the Knowledge Base database, but first it gives a tip that can make the exercise of creating a quality record, relatively simply and quickly.
TipInternet resources may include (hidden) metadata, which may be used to create a Knowledge Base record. Government resources on the Internet are supposed to include comprehensive metadata or information describing each resource. In practice, a number of the resources in Knowledge Base had limited metadata associated with them.
Typically, web pages have metadata hidden behind them. This data is captured and used by search engines to help users to discover relevant resources. For example, the metadata on the National Library of Australia's Search the Internet web page at www.nla.gov.au/pathways/pthw_global.html is reproduced at Attachment B. This metadata can be accessed in Microsoft’s Internet Explorer browser, by selecting VIEW and then SOURCE.
Such metadata can be copied and pasted into the fields of a Knowledge Base record being created. However, it is important to the quality of records in Knowledge Base that when copying such metadata the Record Creator assesses the quality of the metadata and modify it, if it is clearly inaccurate or incomplete.
Creating Records1. Logon to Knowledge Base’s Website Admin Area, using a USERNAME and PASSWORD.
2. Search Knowledge Base to ensure the resource for a record is about to be created, has not already been described:
o To access SEARCH, choose KB ITEMS on the drop-down menu of CONTENT.
o In the QUICK SEARCH field at the bottom of the page:
§ place keywords or a phrase or the web address describing the resource
§ select ALL, ANY or EXACT, e.g. select EXACT for a web address
§ select QUICK SEARCH.
3. If the resource has not been described in Knowledge Base, click on NEW to commence the process of creating a new record. Follow steps 4 to 6.
4. Complete each of the fields in the NEW KNOWLEDGEBASE form, according to the Guidelines. All fields that must be completed before a new record can be created - compulsory fields - are marked with an asterisk (*) on the form.
o To complete the SUBJECT and FILE TYPE fields, select the most appropriate description from the drop-down menu.
5. Complete non-compulsory fields that are readily completed.
o The LANGUAGE field has English – en – as the default.
6. When all required fields have been completed in the form, select ADD RECORD to save the record to Knowledge Base.
7. Knowledge Base will send a Standard Email to the Knowledge Base Manager (and copy it to the record creator) for forwarding, if appropriate, to either the webmaster or general information contact of the website hosting the resource, for which a record has been created.
o The Standard Email serves the purposes of:
§ confirming that Knowledge Base has created a new record
§ informing the Manager that a record has been created, who may then check the record quality
§ providing a backup copy of the record, which should be retained until the Knowledge Base database is backed-up, which happens every 24 hours between 1 and 2 am.
Editing Records1. Logon to Knowledge Base’s Website Admin Area, using a USERNAME and PASSWORD.
2. Search Knowledge Base to find the record to be edited:
o To access SEARCH, choose KB ITEMS on the drop-down menu of CONTENT.
o In the QUICK SEARCH field at the bottom of the page:
§ place the TITLE or WEB ADDRESS in the search field
§ select EXACT
§ select QUICK SEARCH.
3. Click on the linked TITLE of the record.
4. Edit fields in the EDIT KNOWLEDGE BASE-CONTENT form.
5. When all editing has been completed, select UPDATE RECORD to save the edited record to Knowledge Base.
6. Knowledge Base will email a copy of the updated record to the Knowledge Base Manager and Record Creator.
7. The Knowledge Base Manager may follow Step 7 above.
Deleting RecordsPermissions are set so that only the Knowledge Base Manager can delete Knowledge Base records.
1. Logon to Knowledge Base’s Website Admin Area, using a USERNAME and PASSWORD.
2. Search Knowledge Base to find the record to be edited:
o To access SEARCH, choose KB ITEMS on the drop-down menu of CONTENT.
o In the QUICK SEARCH field at the bottom of the page:
§ place the TITLE or WEB ADDRESS in the search field
§ select EXACT
3. Select QUICK SEARCH.
4. Check the box adjacent the record to be deleted.
5. Select DELETE.
6. A copy of the deleted record will be emailed to the Knowledge Base Manager for archiving.
Ian Johnston, Knowledge Base Manual Author